Privacy and Data Protection

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PRIVACY AND DATA PROTECTION

DATA PROTECTION STATEMENT

Data protection statement for the webpage and online store of www.swisspro.sg of Swisspro Pte. Ltd.

We highly appreciate your interest in our online store available via www.swisspro.sg. Protecting your privacy is very important to us. Below, we will provide you with detailed information about our handling of your data.

  1. Collection, processing and use of your data

You can visit our webpages without providing personal data.

If you register as a customer, order goods, subscribe to our newsletter as part of a double opt-in, or wish to use particular functions of our online store, personal data are collected. We process or use your data only for the purpose indicated, unless otherwise specified below, or if you have not consented to other use.

   1.1 Ordering goods and processing orders

We use your personal data as part of the ordering process and to carry out the orders you make in the online store, strictly within the limits established by the effective data protection law. These data are only collected, processed and used for the purpose of handling your applications and orders. To the extent that they are necessary for the purpose of handling the order, your data may be transferred to other companies, e.g. payment service providers. These companies may only use your data for handling the order, and not for other purposes.

Otherwise, we do not transfer your personal data to third parties, unless there is a legal obligation to do so, or unless you provide express permission, e.g. by explicitly pressing a button to publish on social networks.

   1.2 Newsletter

With your special consent as part of the double opt-in procedure, we will use your e-mail address to send our newsletter that you can choose to unsubscribe from at any time by clicking on the unsubscribe link provided in every newsletter. If you register for our newsletter, you will regularly receive information about our products and offers.

   1.3 Credit card data

We do not save credit card data; they are collected and processed directly by our payment service provider.

   1.4 Contact form

If you send us a request via a contact form, your data from the contact form, including the contact data specified therein, will be processed and used for the purpose of processing your question. These data are not transferred to third parties. The legal basis for the processing of the data is our legitimate interest in replying to your request.

2. Use of cookies

In order to make visiting our online store appealing and efficient, and to enable the use of certain functions, we use so-called cookies on various pages. Cookies are small text files stored on your computer or end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (session cookies). Other cookies are retained on your computer or end device and make it possible for us to recognize your browser on your next visit (persistent cookies).

You can change your browser settings so that you are informed about the saving of cookies, and can decide whether to accept individual cookies, refuse to accept cookies in certain situations or prohibit them in general. You can also delete the cookies saved on your computer or end device (as a rule, via your browser settings). If you do not accept cookies or delete them, the functionality of our webpage may be restricted.

   2.1 Google Analytics

This online store uses Google Analytics, a web analysis service of Google Inc. (hereinafter ‘Google’). Google Analytics uses cookies: text files saved on your computer, making it possible to analyse your use of the webpage. Information about your use of this webpage obtained via cookies is normally sent to a Google server in the US, and stored there. If IP anonymisation is activated on this webpage, your IP address will first be shortened by Google, which, however, applies to member states of the European Union and other signatories of the Agreement on the European Economic Area. The full IP address is sent to a Google server in the US and shortened there in exceptional cases only. On behalf of the operator of this webpage, Google will use this information to assess your use of the webpage, to prepare reports about webpage activity, and to provide other services related to the use of the webpage and internet use to the operator of the webpage. The IP address transferred by your browser as part of Google Analytics activities is not collated together with other Google data. You can prevent the saving of cookies by appropriately configuring your browser; we must point out, however, that in this case, you may not be able to fully use the functions of this webpage. You can also prevent the collection of the data created via the cookie and related to your use of the webpage (incl. your IP address) by Google, and the processing of these data by Google by downloading and installing a browser plugin available at:  http://tools.google.com/dlpage/gaoptout?hl=de

You can prevent the collection of data through Google Analytics by clicking on the following link. This will create an opt-out cookie that will prevent future use of your data when you visit the webpage.  Click here to be excluded from the collection of data by Google Tag Manager.

More detailed information about the terms of use and data protection can be found at http://www.google.com/analytics/terms/de.html and https://www.google.de/intl/de/policies/.

   2.2 Use of social media plugins in www.swisspro.sg

    2.2.1 Facebook

This online store uses Social Plugins (hereinafter ‘Plugins’) of the social network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, US (hereinafter ‘Facebook’). The plugins are marked with a Facebook logo (a white letter ‘f’ on a blue square, or a ‘thumbs up’ sign), or with the note ‘Facebook Social Plugin’. The list and appearance of Facebook Social Plugins can be found here:  http://developers.facebook.com/plugins.

If a user opens a webpage of this offer that contains such a plugin, their browser will establish a direct connection with Facebook servers. The content of the plugins is transferred directly to your browser by Facebook, and a connection is made to the webpage from it. The offering party thus has no influence on the scope of the data that Facebook collects using this plugin, informing users appropriately of their state of knowledge. Using the plugin, Facebook obtains the information that a user opened on the corresponding page of the offer. If the user is logged into Facebook, Facebook can assign the visit to their Facebook account. When users interact with the plugins, e.g. by pressing the ‘Like’ button, or leaving a comment, appropriate information is transferred directly from your browser to Facebook, and is stored there. If a user is not registered on Facebook, there is still the possibility of Facebook finding out and saving their IP address. According to Facebook, in Germany, only an anonymised IP address is saved.

The purpose and scope of the data collection, as well as further processing and use of data by Facebook and the respective rights and configuration options for protecting the privacy of the user can be found in the Facebook data protection guidelines:  http://www.facebook.com/policy.php.

If a user is registered on Facebook and does not wish Facebook to collect data about the user via this offer, linking them to the corresponding Facebook user data, the user must log out of Facebook before visiting the corresponding website. Likewise, it is possible to block Facebook Social Plugins using add-ons for your browser, such as ‘NoScript’.

To find out about your rights, please contact us at info@swisspro.sg. Should you have any questions, comments or requests concerning our collection, processing and use of your personal data, please contact us using the contact information provided below.

3. Information about the responsible party

Swisspro Pte. Ltd.

15 Jalan Kilang Barat

Frontech Centre #04-07

Singapore 159357

Tel +65 6276 1005 / 1504  Fax +65 6276 1006
info@swisspro.sg
www.swisspro.sg